📝 Create Ticket
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📄 Fill Description Section
├─ Blade details
├─ Guard details
├─ Scabbard details
├─ Hilt details
├─ Handle details
└─ Any additional notes / damage description
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📏 Add Approx Dimensions
└─ Total length (MOST IMPORTANT)
└─ Blade length, width (if known)
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📦 Shipping Information
├─ Where item is being shipped FROM
└─ Where item is being shipped TO
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💰 Declare Item Value
└─ Required for insurance purposes
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📜 Read & Accept T&C
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✅ Submit Order
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🔍 Review Process
└─ Specialist reviews request
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💬 Quote Provided
└─ Cost + restoration scope shared
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🗨️ Ongoing Communication
└─ Use comments section for:
• Questions
• Updates
• Approval
• Progress tracking
↓
🏁 Completion
└─ Restoration finished & returned
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