📝 Create Ticket
↓
📄 Fill Description Section
├─ Blade details
├─ Guard details
├─ Scabbard details
├─ Handle details
└─ Any additional notes / damage description
↓
📏 Add Approx Dimensions
↓
📦 Shipping Information
↓
💰 Declare Item Value
└─ Required for insurance purposes
↓
📜 Read & Accept T&C
↓
✅ Submit
↓
🔍 Review Process
└─ Specialist reviews request
↓
🗨️ Ongoing Communication
└─ Use comments section for:
• Questions
• Updates
• Approval
↓
🏁 Completion
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